Returns & Exchanges
At Quality EDC with Innovative Designs, we stand by the craftsmanship of our fashion-forward gear and offer a 30-day window for returns or exchanges on all unused items. We ensure that your experience with our premium everyday carry products is as seamless as the designs themselves.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags, protective films, and documentation are included to maintain product integrity.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Quality Inspection and Refund
Once our team inspects the returned gear for quality assurance, we will process your refund or ship your replacement item within 3-5 business days.